Forums

If you have a query, please look on the appropriate discussion forum - your question has probably already been answered!

• Technical queries: Operational, technical and usability help
• NIO 179 VfM - procedural and technical help: NIO 179 VfM forum
• List of all forums visible to you: Forum index

You may need to join these forums in order to view them. Please go to 'My Profile' (the blue button on the top right of this page, once you are logged in), select the 'Forum preferences' tab and follow the instructions there.

We can respond fastest to forum posts - usually within one hour.

Email

Alternatively you can e-mail your technical query to support@esd.org.uk. For all other administration enquiries please e-mail esd-toolkit@local.gov.uk.

Telephone

We do not offer technical support by telephone unless you are from an esd-toolkit plus subscribed authority. For details on esd-toolkit plus subscription, please contact support@esd.org.uk

Contact hours

Our office hours are 9.00am to 5.30pm, Monday to Friday (excluding public holidays).

Mail Address